Experienced product designer tirelessly excited about helping others through considerate design.
Design Manager, 2020 – Present
Lead a team of designers responsible for all member experience products to eliminate barriers to mental health care. Help scale Spring Health’s design and research team. Practice end-to-end design process.
Senior Product Designer, 2017 – 2020
Supported multiple diverse clinical workflow teams to improve electronic health records, increase patient safety, and decrease the time doctors spend using their computers while seeing patients. Practiced end-to-end design on complex and high risk projects, conducted user research and leveraged data to ship solutions that meet individual user needs, help practices stay financially viable, and drive retention. Founder of Design Systems team, contributor to React component library, design advocate, and mentor.
Case studies (password required)
Product Designer, 2014 – 2017
Improved the tools sellers use to fulfill their orders on the Shipping & Order Management team by facilitating ideation sessions, collaborating with research and data teams, collecting feedback, creating high-fidelity prototypes, and designing end-to-end solutions. Was highly engaged in evolving design systems, cultivating richer collaboration experiences, and teaching designers to code.
Case studies
I believe design is an endless practice and a continuous pursuit to create harmony.
Experience
Ten years of design experience across freelance, agency, and product work. Six years of experience designing and shipping solutions to consumers and enterprise users at public and private companies. Trusted partner for delivering high quality work during each phase of the process on high-risk, complex projects, for high-touch, key users.
Highly value design as craft. Excited about the details. Continuously deliver refined and polished designs that harmonize usability and aesthetics. Experience leading and contributing to design systems initiatives, such as scaling component libraries, creating guidelines, and defining contribution processes.
Confident balancing nuanced business needs with unique user needs, short-term in an agile, sprint setting, mid-term through yearly strategic planning, and long-term through storytelling, narrative, and vision setting.
Skilled at employing different modes of thinking (such as systems thinking) to identify and solve problems at any stage. Comfortable determining when to follow existing processes and rules versus when to challenge or evolve existing ideas and norms.
Able to identify problems, conceive ideas, and execute through each phase of the process to deliver value and move metrics. Leverage learnings from failed projects to strengthen intuition and execution strategies.
Six years of experience working alongside research partners and three years of experience facilitating most types of user research (provocation, generative, usability testing, etc) into syntheses that inform decisions, foster organizational alignment, and validate directions. Competent at using qualitative and quantitative data to test hypotheses, prioritize features, and measure success of projects.
Friendly, open designer. Enjoy collaborating with all roles to ensure diverse, high quality, shippable solutions. Experience working very closely with engineering to determine tradeoffs and ensure design quality on a daily basis. Comfortable working with difficult stakeholders internally or externally to make decisions, get buy-in, and satisfy goals.
Experience mentoring junior and mid-level designers on problem definition, ideation, confidence, systems thinking, and stakeholder management. Capable of facilitating discussion, diagnosing cultural challenges, instrumenting process changes, and providing upwards feedback. Continuously advocate for design excellence and buy-in. Confident public speaker and writer. Able to communicate well in small leadership meetings and large public settings.